- Are there any Setup Fees or Minimums?
- Is there a penalty if I decide to cancel my account?
- What other types of charges might I expect?
- How will I receive my invoices?
- How am I billed?
- Can I still use Kall8 if I don't have a credit card or choose not to use one?
- Am I charged for wrong number calls?
- I want my toll free number to ring my cell phone: Will I get double-billed for that?
| Are there any Setup Fees or Minimums? Kall8 does not have any minimums or other hidden charges. The amount of each number's one-time setup and monthly fee is clearly listed beside each number in the signup section. |
| Is there a penalty if I decide to cancel my account? With Kall8, there are no long-term contracts or cancellation penalties. You may end your service at any time. A $50 number transfer fee applies only if a number was acquired through Kall8 and is transferred to another provider within the first 12 months of service. There is never a charge if you brought the toll free number to Kall8 or if you simply cancel service. |
| What other types of charges might I expect? Standard regulatory fees as well as federal, state, and local taxes apply. Also, a $10 decline fee will be charged in the event of a credit card decline. |
| How will I receive my invoices? Your monthly invoices are available online for six months. If you require a paper invoice, you can choose to receive them through the mail for a $2 mailed invoice fee. |
| How am I billed? Your credit card will be charged for the initial setup and first monthly fee upon account activation. Thereafter, you will be charged monthly for any usage incurred during that month's billing period. Customers who would like a credit limit of over $100 a month, will be charged automatically each time the chosen limit amount is reached. |
| Can I still use Kall8 if I don't have a credit card or choose not to use one? Yes. Kall8 can setup a pre-paid account using a wire transfer or check. When a prepayment is received it may take up to 5 days to clear your bank and be applied to your account. Please be aware that you will be responsible for monitoring your usage and ensuring your account does not go over the prepayment amount provided. If it does, your service may be interrupted until a new payment is made. |
| Am I charged for wrong number calls? As with any toll free service provider, you will be charged for all incoming calls. If you find that you are receiving a large number of misdials or wrong number calls, we recommend taking advantage of our free call blocking, or custom call forwarding features . Alternatively, using an 888, 877, or 866 number may prove beneficial as these are newer toll free numbers, and are not as prone to wrong number calls as the regular 800 numbers. |
| I want my toll free number to ring my cell phone: Will I get double-billed for that? Kall8 only bills for the incoming call to your toll free number. Please check with your cellular service provider regarding your minutes, plan, and terms of service that may have an effect on your cellular bill. |