- How do I change where my Kall8 number rings?
- Can I have my Kall8 toll-free number ring anywhere I want?
- How do I get my 800 number to follow me?
- Will people be able to call my toll free number from payphones?
- I want my callers to be sent to the person most capable of helping them. Can one number route calls to several different departments (sales, customer service, billing, etc) based on the need of the caller?
- Can I set up my account to only allow my employees to view the Call Detail for the toll free number assigned to them, but not allow them to make administrative changes to the account?
| How do I change where my Kall8 number rings? By taking advantage of Kall8's web management tools, you can update where your toll free number ring's to at any time, in real time! Simply login to your Kall8 account, and click the "Change Settings" option to the right of the number you would like to update. Type the new ring-to number into the field provided, save your settings, and you're done! |
| Can I have my Kall8 toll-free number ring anywhere I want? Yes. Your Kall8 number can ring to any location world wide. Please see the rate table for international rates, or contact our Customer Service Team for more information. |
| How do I get my 800 number to follow me? By utilizing the Hunt Groups feature you can have your calls follow you anywhere you like - your office, your home, your cell phone, etc. Hunting will begin with the first number in your list and continue through the list in order until the call is answered or each number is attempted once. Another way for your 800 number to follow you is to use the Custom Call Forwarding tool to send your calls to different numbers based on the time of day, day of week, or state that the call originated from. |
| Will people be able to call my toll free number from payphones? Yes. Calls from payphones are allowed by default. If you would like to not accept calls from payphones, you may choose to block them by clicking on Pay Phone blocking from your online account or by contacting customer service. |
| I want my callers to be sent to the person most capable of helping them. Can one number route calls to several different departments (sales, customer service, billing, etc) based on the need of the caller? With Kall8's Virtual PBX feature, you can sound like a large company with customized greetings, interactive menus, and extensions. Direct calls to the right person or department using a push-button menu tree, such as, "Press 'one' for Sales; press 'two' for Service," etc. |
| Can I set up my account to only allow my employees to view the Call Detail for the toll free number assigned to them, but not allow them to make administrative changes to the account? Individual logins can be created using the Manage Logins feature. There are three types of logins that can be set up:
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